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May 2016 - November 2017
expat(English) customer Service
Rabbit Finance
Bangkok, Thailand
Support and cooperation with expats (in Thailand) on non-life insurance. Written and telephone customer advice and support on the subject area - car insurance and health insurance. Data collection and maintenance Complaint management, processing of complaints with the aim of customer satisfaction.
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Ocean Life Insurance
Bangkok, Thailand
Collaborate on several marketing campaigns and create and maintain content on the company website and SEO (Search Engine Optimization).Offline strategy: create events for each agency in Thailand. Prepare sales and marketing materials.
December 2013 - August 2015
Marketing (Senior Marketing officer)
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October 2011-December 2012
Business development executive
Swt international
Bangkok, Thailand
Approaching customers and starting conversations to determine product needs and solutions from the customers (website, SEO, SEM etc.)Assisting the customer in finding a suitable solution. Responsible for over a number of customers.Total turnover of more than 3 million baht per year.
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Prima-dent international
Bangkok, Thailand
Support and cooperate with expats (in Thailand) and local people about health insurance(dental insurance) Written and telephone customer advice and support on the topic area - dental insurance, an insurance health network and an appointment of the dental insurance customer with their dentist. Data collection and maintenance.Complaint management, processing of complaints with the aim of customer satisfaction Set up a health network, implement workflows and the procedure of training.
December 2007-April 2010
Customer Service